Franchise FAQ

a franchise where the franchisor provides step by step procedures

by Cornelius Carroll Published 2 years ago Updated 1 year ago
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How long does it take to buy a franchise?

How Do I Buy a Franchise? Buying a franchise is an exciting venture and consists of several steps. It is important to note that before you become a franchise owner, the franchise sales process can take 3-6 months or even a year to complete.

What is the general franchise sales process?

Here is the general franchise sales process that can apply to most franchises. 1. Introduction The introduction is pretty self-explanatory; when the franchisor and the prospective franchisee get to know each other. Although, this goes beyond having a casual conversation about the brand and your candidacy.

How do you support a franchisee?

Holding meetings, providing continual communication and getting feedback from franchisees are some of the best and most effective ways to provide support. Successful franchise companies plan weekly, monthly or quarterly meetings with franchisees to ensure all relevant information is communicated.

What do prospective franchisees look for in a potential franchise company?

When prospective franchisees look at a potential franchise company, truly it’s not the brand, product or sales model that they are being sold on or even reviewing up front; it’s the franchise system’s culture, the feeling and the people that make up the company.

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Which two of the following are the general types of franchises?

There are two main types of franchising, known as Product Distribution Franchising (Traditional Franchising) and Business Format Franchising, which are conducted under a variety of franchise relationships.

What are the three key methods of classifying retail operations?

There are four common ways that retailers can be classified: number of outlets, margin versus turnover, location and size.

When a retailer offers several unrelated product lines in a single store it is referred to as?

What is Scrambled Merchandising? Offering several unrelated product lines in a single store. What is the Hypermarket? A form of scrambled merchandising where large stores provide everything under one roof, eliminating the need to shop elsewhere.

What is the classification method of retail business?

Retail Formats can be classified into the following categories: Store Based: Store based formats can be further classified into two formats based on the basis of Ownership or Merchandise offered. Non Store Based Classification: Non Store retail organizations focus on establishing direct contact with the consumer.

What is the meaning of store based retailing?

Store based retailing is a type of retailing where goods are sold through brick-and-mortar stores. This type of retailing is important because it allows retailers to have a physical presence where they can interact with customers and sell their products.

Which of the following refers to the number of different product lines that a company offers?

A product mix is the total number of product lines and individual products or services offered by a company. Additionally referred to as product assortment or product portfolio. Product mixes vary from company to company. Some have multiple product lines with lots of products in each line.

Which of the following terms refers to the different product lines offered by a company?

Product mix, also known as product assortment or product portfolio, refers to the complete set of products and/or services offered by a firm. A product mix consists of product lines, which are associated items that consumers tend to use together or think of as similar products or services.

Which form of retail ownership features multiple outlets but centralization in decision making and purchasing?

A retail chain is a company operating multiple retail units under common ownership and usually having some centralization of decision making in defining and implementing strategy. Due to economies of scale and an efficient distribution system, corporate chains can sell at lower prices.

What is the acronym CPG for what do the 3 letters represent ?)?

The Consumer Packaged Goods (CPG) industry is one of the largest sectors in North America.

Which of the following is an example of nonstore retailing?

Non-store retailing methods include kiosks, carts, vending machines, direct selling, telemarketing, direct marketing and e-tailing.

What is the most common form of retail store ownership?

Each type of ownership affects the management and operation of a retail business in different ways. Sole proprietorships are the most common type of retail business. They are owned and operated by one person, who has complete control over the business.

What are two ways that data analytics benefits retailers?

Data is considered to be the holy grail for today's retailers, and here are three reasons why it's never too late to reap its benefits.1) An analytics platform helps you understand your customers. ... 2) It allows you to save on costs. ... 3) It helps you improve your store's indoor conditions.

What is the introduction of a franchise?

The introduction is pretty self-explanatory; when the franchisor and the prospective franchisee get to know each other. Although, this goes beyond having a casual conversation about the brand and your candidacy. The introduction involves a brand overview, including the history, the mission, and the values of the brand.

How to close a franchise?

If you are confident with the opportunity, you can close by signing the franchise agreement. At this point, you'll be asked to pay the necessary fees and then the exciting process of launching your franchise location begins.

What is FDD in franchising?

Reviewing the Franchise Disclosure Document (FDD) is a critical part of the due diligence process. Most importantly, you'll learn about the franchise system's financials and details around your investment and start up costs. The FDD provides insights into the nature of the relationship the franchisee will have with the franchisor and outlines the Franchise Agreement. It helps the franchisee understand the franchisor better.

Why is it important to have an attorney walk you through the FDD?

It helps the franchisee understand the franchisor better. Since the FDD is quite cumbersome and contains legal details, it is best to have an attorney walk you through the document to thoroughly understand it. This way, you are clear about what the franchisor's expectations (and your obligations) are. 3. Logistics.

What is franchising discussion?

Basically, these discussions cover how the franchisee can successfully launch the business. Part of running a successful business is having a foundation of knowledge about the operating playbook. The franchisor tells you about the training process and the support that will be provided to allow you to follow its proven systems .

What is the importance of collecting feedback from other franchisees?

Collecting feedback from other franchisees is essential before signing a franchise agreement. Through this franchise sales process, you will be able to establish what you can expect from the franchise and identify any questions, issues, or concerns you may have.

How long does it take to buy a franchise?

It is important to note that before you become a franchise owner, the franchise sales process can take 3-6 months or even a year to complete. Additionally, it is also important to note that different franchisors may have different processes for awarding you a franchise ...

What is prestige pricing?

Prestige pricing - setting a high price so that quality- or status-conscious consumers will be attracted to the product and buy it.

What is loss leader pricing?

Loss Leader pricing - selling a product below its customary price to attract attention to it. The point is to attract customers in hope they will buy other products.

What can salespeople identify?

Salespeople can identify creative solutions to customer problems.

What is franchise system?

A franchise system provides three simple yet sophisticated and complete products: a brand, a system and support of that system. Commitment to these three products is paramount to the success of the franchise company and the franchisee alike. The franchise company’s first responsibility is to the protection of the brand on behalf of the franchisee.

How to provide support to franchisees?

Holding meetings, providing continual communication and getting feedback from franchisees are some of the best and most effective ways to provide support. Successful franchise companies plan weekly, monthly or quarterly meetings with franchisees to ensure all relevant information is communicated. Above all, encouraging franchisees to use the support and counsel of the franchise firm’s staff can prove to be the most beneficial support.

What is franchise company?

Franchise companies provide systems, a way for franchisees to do business. Franchise companies provide the training, the “how-to” and “how not to” of running the business. It’s the system that gives the franchisee the time to spend a working day selling and supporting instead of recreating business models.

What is the responsibility of a franchise company?

The franchise company’s first responsibility is to the protection of the brand on behalf of the franchisee. The company name, the company reputation, is the brand, the pure essence of what the franchisee is selling in his local market. While a cliché, it’s true: we only have one chance to make a first impression. A company brand generates the first impression of prospects, clients and the community at large.

What must remain in a franchise?

What must remain is the culture the franchise company has created for franchisees. Culture and commitment are what make any relationship between two parties good. And in the franchisor-franchisee relationship, culture and commitment are the basic ingredients for success.

Can a franchisee reinvent the wheel?

There is no reason for the franchisee to reinvent the wheel, but instead just follow the system. The second part of the commitment then must be to protecting and following the system the franchise has purchased. Franchisees sell and service the product, based on the guidelines from the franchise system.

Do franchisees have to be committed to each other?

In addition to their commitment to themselves and the franchise system, franchisees have to be committed to each other. If a brand is to be protected, all franchisees must be in agreement that they will protect each other, a true commitment to the culture. Tweak as Needed. Times change; systems change.

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Introduction

  • The introduction is pretty self-explanatory; when the franchisor and the prospective franchisee get to know each other. Although, this goes beyond having a casual conversation about the brand and your candidacy. The introduction involves a brand overview, including the history, the mission, and the values of the brand. At this stage, the goal is to create a relationship between the two parties…
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Review of The Franchise Disclosure Document

  • Reviewing the Franchise Disclosure Document(FDD) is a critical part of the due diligence process. Most importantly, you’ll learn about the franchise system’s financials and details around your investment and start up costs. The FDD provides insights into the nature of the relationship the franchisee will have with the franchisor and outlines the Franchise Agreement. It helps the franc…
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Logistics

  • In this step, the candidate receives support from the franchise’s sales team on how to build the business. The franchise provides demographics, target markets, suitable real estate location suggestions, and assistance with other aspects of the business. Basically, these discussions cover how the franchisee can successfully launch the business. Part...
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Validation

  • Next in the franchise sales process is hearing testimonials from former and current franchisees. It’s highly recommended that each franchise candidate contact other franchise owners to have frank discussions about their experience. This is a great way to learn about the company’s culture and how others view the franchise leaders and services. Then, it’s a good idea to visit the differe…
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Franchise Discovery Day

  • At this point, you and the franchisor will get to know each other well enough to determine if you will make a good team. Discovery Dayusually takes place at the franchisor’s corporate offices. Other potential candidates and franchisees may be in attendance as well. It is a perfect opportunity for you to learn about the franchise’s operations and ask questions. By the end of thi…
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Closing

  • To help you make a decision, you may want to hire a consultant or consult with your attorneyor accountant to evaluate whether the opportunity is right for you. If you are confident with the opportunity, you can close by signing the franchise agreement. At this point, you’ll be asked to pay the necessary fees and then the exciting process of launching your franchise location begins. Th…
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