Franchise FAQ

how franchise marketing works

by Amber Thiel Published 2 years ago Updated 1 year ago
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Franchise marketing entails incorporating any and all marketing strategies that will help a franchise grow. The main goal of franchise marketing is to gain more customers. Additionally, franchisors often partner with franchisees, who help the franchisor grow their business through marketing strategies.

Franchise marketing refers to the marketing strategies and tactics franchisors and franchisees use to attract new clients or customers to increase awareness and drive revenue to their franchise organization. Franchise marketing has evolved to almost 100% to digital marketing.

Full Answer

How do franchises advertise?

Franchisor Marketing The national plan typically includes advertising campaigns, commercials via television and radio, internet advertising, social media, public relations, and direct mail efforts. Therefore, brand recognition is widely established, and franchisees benefit from this brand equity.

How do you create a marketing plan for a franchise?

How to Create a Franchise Marketing PlanEstablish Your Brand. ... Redesign Your Website. ... Create a Content Marketing Plan. ... Use SEO. ... Grow Your Social Media Presence. ... Use Digital Advertising. ... Start an Email Marketing Campaign. ... Use Influencer Marketing.More items...

Why is marketing important in a franchise?

The concept of marketing is of a great help to the franchisor and the franchisees to bring value and assure profitability to the franchising business. The marketing plan is customised to understand the needs and demands of the customers and satisfy them equally.

What are the 4 types of franchising?

The four types of franchise business you can invest inJob or operator franchise. These owner operator franchises are usually home based, which keeps overheads down to a minimum. ... Management franchise. ... Retail and fast food franchises. ... Investment franchise.

How can social media promote a franchise?

How to launch a franchisee social media strategyReview your franchise's social media policies and guidelines. ... Research your local competitors. ... Set some realistic goals. ... Build a social media strategy. ... Create a management schedule.

What are the four elements of marketing mix in franchising?

By paying attention to the following four components of the marketing mix, a business can maximize its chances of a product being recognized and bought by customers:Product. The item or service being sold must satisfy a consumer's need or desire.Price. ... Promotion. ... Place.

What does a franchise marketing manager do?

The Franchise Marketing Manager is responsible for directly overseeing and executing the marketing strategy to assist franchisees build their customer database and following. This includes content strategy, social media, email marketing, grassroots efforts, and paid advertising.

What is the relationship of marketing and franchising?

Franchisee in Marketing OverviewTermsDefinitions/Advantage of Franchising/Disadvantage of FranchisingMarketingthe process of identifying and fulfilling the needs and wants of consumersAdvantagegetting a ready-made business with instant name and brand recognition as well as marketing support6 more rows•Feb 4, 2022

Why is digital marketing important to a franchise?

A lot of the discovery process has moved online, hence having an online presence is a must in today's time. So if traditional franchise marketing or advertising methods aren't sufficient, then adopting an omnichannel marketing approach works the best for your business.

What is the best type of franchise marketing?

Marketing automation is one of the most powerful marketing tactics that you should be using in your franchise marketing strategy. With careful planning and the right execution, it allows you to nurture each potential franchisee by providing them with timely and personalized touch points at scale.

What franchise makes the most money?

What is the most profitable franchise to own? According to the Franchise 500 list of 2021, Taco Bell is the most profitable franchise to own. The food chain has been franchising for nearly 6 decades and is still seeking franchises worldwide. As of 2021, they have 7,567 open units.

What is the best type of franchise?

Business Format Franchise Business format franchising is the most popular type of franchise system and the one generally referred to when talking franchising. Businesses from more than 70 industries can be franchised, and the most popular are fast food, retail, restaurant, business services, fitness and other.

Why is digital marketing important to a franchise?

A lot of the discovery process has moved online, hence having an online presence is a must in today's time. So if traditional franchise marketing or advertising methods aren't sufficient, then adopting an omnichannel marketing approach works the best for your business.

What are the franchise sales approaches?

Typically, you have three options for who is going to spearhead your franchise sales efforts, including: Having the franchisor's owners and/or manager perform the franchise sales function. Utilizing a franchise broker or external franchise sales force. Employing an internal franchise sales person.

What are the example of franchising?

Examples of well-known franchise business models include McDonald's (NYSE: MCD), Subway, United Parcel Service (NYSE: UPS), and H&R Block (NYSE: HRB). In the United States, there are franchise business opportunities available across a wide variety of industries.

What franchising means?

A franchise (or franchising) is a method of distributing products or services involving a franchisor, who establishes the brand's trademark or trade name and a business system, and a franchisee, who pays a royalty and often an initial fee for the right to do business under the franchisor's name and system.

What is franchising marketing?

Introduction to Franchise Marketing. Franchising is all about consistency, but consistency is a two-way street. While franchisors must create a profitable brand and business model that can be easily replicated, franchisees must help maintain brand reputation in order for it to retain its value.

Why do franchises need email marketing?

For one thing, it means every franchisee’s contact info can live in a single system. Secondly, it allows you to set up sub-accounts—each with its own set of user permissions—and give users as much freedom as you would like, without ever losing your central authority. More control and more efficiency means better results across the board.

Why do franchisors use social media?

One reason franchisors keep all of their marketing budget at the corporate level is that they may not fully trust the franchisees to know how to market their location. It’s can be a fair point as not all franchise investors have a significant marketing background.

Why shouldn't franchisors use social media alone?

But the franchisors can’t and shouldn’t approach social alone for two main reasons: inbound message volume and outbound message relevance. 1. Inbound Message Volume. Due to the amount of inbound volume most brands see, it doesn’t make sense for the franchisor to handle all of the social media messages.

How to reallocate marketing expenses?

Leveraging the owners, managers, and lower-level employees through a structured advocacy program is one way to reallocate marketing expenses that may not be as effective. This benefit has significant appeal not only for the company as a whole but for many franchisees who are trying to cut costs by scaling back their marketing efforts.

What is Emma's Enterprise?

Used by top franchises like Liberty Tax, Orangetheory Fitness, and School of Rock, Emma’s Enterprise platform is your franchise’s marketing control center, helping create consistency across your brand, and empowering each location to do their most effective marketing.

What is franchise employee?

Whether they’re part-time, full-time, or salaried, franchise employees are the people most familiar with your company’s products and services. They know all the nitty-gritty details of the business; that knowledge can be an immense advantage to your marketing efforts.

What is franchise marketing?

Franchise marketing is any activity that a franchise does in order to grow, these activities can include pay-per-click advertising, email marketing, SEO, trade shows, content marketing, commercials and more. Franchise marketing can then be divided into two sections:

What is franchise development marketing?

Franchise development marketing is any marketing activity that you as a franchisor does in order to sell more franchise locations.

What is marketing automation?

Marketing automation is one of the most powerful marketing tactics that you should be using in your franchise marketing strategy. With careful planning and the right execution, it allows you to nurture each potential franchisee by providing them with timely and personalized touch points at scale.

Why do you work with franchise brokers?

The advantage of working with brokers is that they help you with your vetting process to make sure that you’re only speaking with potential franchisees that are qualified.

What is great about sponsorships?

What’s great about sponsorships is that not only does it help with franchise marketing it also helps build brand equity along with your franchise’s SEO should the sponsorship include a link.

Why is franchise marketing so difficult?

Marketing let alone franchise marketing is difficult due to the ever growing and innovating competition. A what separates a successful franchise marketing campaign and unsuccessful one really boils down to understanding the personas that you’re targeting and using the correct channels to reach each on in a profitable manner.

What is the purpose of partnering with franchise associations?

It allows you to gain credibility when compared to other franchises that aren’t apart of it and provide you with helpful educational and professional development resources such as webinars, seminars and conferences.

What is franchise marketing?

Franchise marketing is the strategy used by franchise owners to promote both the larger brand as well as individual locations. While franchise marketing used to focus on traditional media such as flyers and letterbox drops, the rise of digital means franchise marketing demands more assets than ever before. That can make it challenging to manage brand consistency, especially if your franchise business has many locations.

How to improve franchise marketing?

Keep an open dialogue with your franchisees. Ask for feedback, and be open to their needs and suggestions. They can provide invaluable knowledge or insight to improve your marketing strategy. If possible, try to schedule regular check-ins.

Why franchise marketing is different from most marketing?

Unlike a brand campaign that usually encompasses one or two key messages, franchise marketing is layered because each location has different requirements. Think about just two or three of your locations, and you’ll likely see some of the ways in which they vary. This can include:

Why do franchises need brand kits?

Brand kits are essential for franchise businesses as they empower dispersed teams to ensure they are using the right assets on all public-facing channels. 2. Create templates. Pre-designed templates mean your franchisees don’t need to design from scratch.

What are the challenges of franchise marketing?

In addition to diverse locations, there are challenges for both owners and franchises: Franchisees may have a lack of marketing or brand expertise. Franchise owners are often busy, and guidance or approvals can be hard to get.

Why is brand consistency important?

But since you can’t create everything yourself, it’s important to empower each franchisee to market their location. Before you get started, there are three things you need to establish:

Why is a shared platform important?

Hence, a shared platform is useful to distribute approved marketing materials, images, or templates that can be customized to each location’s needs.

What is franchise marketing?

Franchise marketing is the process and methods franchisors and franchisees use to attract and retain new clients and customers. This type of marketing serves two purposes. First, it’s the process of finding new franchisees. But it’s also how your business attracts customers on a local level.

Why is marketing important for franchises?

Marketing is key to success for both the entire franchise and the individual franchisee on a local level. As a franchise owner, it’s your job to provide a blueprint for growth. A major part of that growth is your marketing strategy. Although brand awareness and presence have a role to play in decision-making, a digital marketing playbook that you can replicate is essential.

What is the foundation of a cohesive marketing strategy?

The foundation of a cohesive marketing strategy is crystal clear brand guidelines. This will form part of your overall franchise manual. It should be very clear and easy to understand. Good brand guidelines include a few different sections. Start with your brand overview. This would include your vision, mission, values, and history. It should give franchisees a good idea of the brand identity.

Why is it important to have a franchise marketing plan?

It’s important to keep in mind that your franchise marketing plan serves multiple purposes. You’re creating a strategy for you, your business, and your franchisees. By thinking about how your marketing plan underpins those overall business goals of attracting consumers and franchisees, you can implement some best franchise marketing practices. Here are nine ideas to help you craft a marketing plan for franchise growth and success.

What is different about franchises?

What’s different about a franchise is the unique relationship between the franchise business owner and the franchisee. The two need to work together in an honest working relationship and gain success for each other. Franchise marketing tends to be more challenging because you are thinking about all these spinning cogs on a global, national, and local level. Your marketing plan needs to be consistent across the business while being replicable.

Why is social media important for franchising?

Creating a positive social media experience is important for attracting new customers and a key part of the decision-making process.

What is content marketing?

Content marketing is a key part of any marketing strategy. Whether you’re creating videos, blogs, podcasts, or infographics, content marketing is crucial. Content provides value to customers, improves the consumer experience, and drives value all while positioning your brand as an authority.

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