Franchise FAQ

how to apply samsung service center franchise

by Al Parker Published 2 years ago Updated 1 year ago
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Apply online by filling the application form online at http://www.samsung.com/in/info/franchiseform3.html?fmt=ssc giving full information about your space, its opening, size, shape, location and nearest Samsung store. For any assistance you can contact at http://www.samsung.com/in/info/contactus.html.

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What are the three types of Samsung dealerships?

Samsung Premium Brand stores, Samsung Smart Café and Samsung Digital Plaza are the three types of dealership Samsung offers to people who are interested in becoming its dealers. Each type of dealership differs in investment and area requirement.

How much space is needed for Samsung Digital Plaza?

For opening a Samsung Digital Plaza Stores, the minimum space requirement is minimum 1100 Sq Ft. While 14 Sq. Ft is to be used for the frontage area the minimum ceiling height recommended is 10.5 Ft. Apt to be opened in Tier 2 cities, the investment requirement will be comparatively lesser than that of opening a Smart Café Retail outlet

Is Samsung a good brand?

Samsung is such an influential brand that it’s name acts as the selling point more than anything else. Anyone becoming a dealer or Franchise for Smart Phones is keeping himself away from taking efforts towards advertising and marketing the brand. Mobile phones sales happen automatically in high volumes for the brand name Samsung and the faith people have in the brand assures continued sales.

Is Samsung the best phone brand?

As per International Data Corporation and the realistic experiences of many in the society, Samsung is one of the best mobile brands in the globe. The smart phone brand that is termed as the best in the year 2015 has in its clutch the complete high class society . While Samsung targets to release budget phones to capture the middle class market, in the African and Asian continents, this move is expected to sweep the local market completely.

How to trade in a Samsung phone?

For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program , and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Anticipated trade-in value will be applied as a credit at time of purchase, but, if you do not send in your trade-in device within 15 days of receipt of your Qualifying Purchase, you will be charged back for the trade-in credit applied to your purchase, or if you send in your trade-in device within 15 days of receipt of your Qualifying Purchase but Samsung determines your device does not meet all eligibility requirements, you will be charged back for the trade-in credit applied to your purchase minus $25. Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more . Show Less

What information do I need before beginning my repair request?

It is always helpful to have your product model number, serial number, or IMEI (the unique identifying number used for mobile phones) before beginning your repair. Click here to learn how to find yours.

How do I update or check my warranty status?

You can check your warranty status by signing into your Samsung Account on the top right of the page. Once you are signed in, look under 'My Products' to see the status of all your registered products. If we have an incorrect warranty date, just click 'Review Warranty' and upload proof of purchase and we can update your status.

Can a Samsung technician visit you at home?

Arrange for a Samsung Certified Technician to visit you at home. All repairs use Samsung genuine parts. Your technician will follow enhanced COVID-19 safety protocols.

Do I need a Samsung Account to start a repair request?

Signing in to or creating your own Samsung Account is the best way to create a repair request so that you can receive our highest-level of personalized service. However, you can also create repair requests as a Guest for walk-in and in-home service. Currently, mail-in service requires the use of a Samsung Account.

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