Franchise FAQ

how to complain about a subway franchise

by Novella Ondricka Published 2 years ago Updated 1 year ago
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How to Make a Subway Complaint on Your Own

  • You can try to reach the corporate address, and although it may take a few days, it may be the best alternative for some.
  • You can call the customer service line to voice your dissatisfaction with their food or a retail experience. ...
  • Another alternative is to speak with a manager at your local Subway to express your dissatisfaction.
  • Subway's website has a consumer feedback form. ...

Full Answer

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How do I file a complaint against a Subway franchise?

Subway complaints contactsCall Customer Care on 1 (800) 888-4848.Visit Customer Feedback Form.Call Headquarters on 203 877 4281.Tweet Subway Customer Care.Tweet Subway.Follow Subway.

Where is Subway's corporate office?

Milford, CTSubway / HeadquartersMilford is a coastal city in New Haven County, Connecticut, United States, located between New Haven and Bridgeport. The population was 50,558 at the 2020 United States Census. The city includes the village of Devon and the borough of Woodmont. Wikipedia

Is Subway a failing business?

Sales at Subway's US locations have been falling in recent years, according to the research firm Technomic. System-wide sales at Subway's US locations were $12.3 billion in 2013, which was its best year of the past 15 years. in 2021, sales slumped to $9.4 billion, according to Technomic's analysis.

How do I get a refund from Subway?

Except as required by law, cash refunds will not be provided. If you are dissatisfied with the products or services you received from the selected Subway® restaurant, please contact the Subway® restaurant that fulfilled your order directly. 2.6 Subway® Account History.

Who owns subway now?

Doctor's Associates, Inc.Subway / Parent organization

Who is the CEO of Subway sandwiches?

John Chidsey (Nov 2019–)Subway / CEOJohn Walker Chidsey is an American businessman and attorney who has served as CEO of Subway since November 2019. He was formerly the executive chairman and CEO of Burger King Corporation. He is a director and member of the audit committee for HealthSouth Corporation. Wikipedia

How much does a Subway owner make a year?

The average salary for an Owner is $121,715 per year in United States, which is 34% higher than the average Subway salary of $90,272 per year for this job.

Is Subway a dying franchise?

The dip — which shrank Subway's total footprint by nearly five percent to 21,147 locations — wasn't as steep the net loss of 1,609 US restaurants Subway suffered in 2020. But it was worse than the 999 it lost in 2019 before the coronavirus hit, according to federal disclosures filed by the company.

Is owning a Subway profitable?

In 2021, Subway saw a 21.3% increase in revenue, growing from $634 million in 2020 to $769 million in 2021. Based on the average sales calculated above, at an average of a 15% profit margin, it will take approximately 7.3 years to recoup your investment, which is longer than most franchise opportunities.

Is Subway really healthy?

Subway offers a better variety of healthy meal options than many other fast food restaurants. In general, Subway's meals are low in sugar and a decent source of fiber and protein, however, many are also loaded with fat and sodium. Part of Subway's appeal is that you can customize your meal.

Does the subway app give refunds?

All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™. NO REFUND FOR AN ACCIDENTAL MOBILE ORDERS.

What does voided mean on subway app?

Refunds should be used in the case where a charge has already been captured and settled. Voids should be used when an authorization or charge has been made, but the transaction has not been settled yet.

How many Subway locations are there?

37,000Subway / Number of locations (more than)

Where is the corporate headquarters for Burger King?

Miami, FLBurger King / HeadquartersMiami, officially the City of Miami, is a coastal metropolis and the county seat of Miami-Dade County in South Florida. With a population of 442,241 as of the 2020 census, it is the second-most populous city in Florida and the eleventh-most populous city in the Southeastern United States. Wikipedia

Where is subway originally from?

Bridgeport, CTSubway / Place foundedBridgeport is the most populous city and a major port in the U.S. state of Connecticut. With a population of 148,654 in 2020, it is also the fifth-most populous in New England. Wikipedia

Where was Subway founded?

August 28, 1965, Bridgeport, CTSubway / Founded

How to file a Subway complaint?

Whatever your complaint about Subway is, follow the next three steps in order to have the best chance of resolving your complaint.

What is wrong with you lyrics?

Good grief! What is WRONG with you?? Do you have no shame? (Like her).She is a terrible person should NOT be representing anything but the under side of my shoe after I stepped in dog crap. Read more

How to get involved with Team Subway?

To get started, visit our Careers page to see restaurant job openings. To view regional and Headquarter job options, please visit our Recruiting page or check us out on LinkedIn to see more opportunities.

Who owns subway restaurants?

Since all of the Subway® restaurants are owned by independent franchisees, your manager or the store owner would be the best person to reach out to for help with getting any type of documents related to pay.

How long do you have to send a receipt to a subway?

You need a valid purchase receipt received within the past 5 days from a participating Subway® restaurant – and a valid email address.

How many subways are there worldwide?

Think of your neighborhood Subway® shop as a small business… Because it is. Every one of the over 40,000 Subway® locations worldwide is actually independently owned and operated. As such, the pricing is set by the franchisee.

Is the subway franchise fee waived?

Our franchise fee is waived for any honorably discharged veteran who opens a Subway® restaurant on a government or military installation. Many veterans have joined our franchisee team, and say opening their own restaurant was a great post-military career choice. Read some of their stories here.

Does subway have halal food?

Since 2007, a limited number of Subway® locations in the UK and Ireland have offered a Halal menu. These restaurants have a sign posted on the front door and on the menu stating that they offer Halal food.

Does subway food have to be certified kosher?

The Subway® brand does not require our food manufacturers to make certified kosher foods.

When did subway complaints start?

Subway reviews first appeared on Complaints Board on Dec 5, 2006. The latest review Refused to give me my online order twice was posted on Nov 23, 2021. The latest complaint customer service that I received as a customer and more. was resolved on Dec 15, 2019. Subway has an average consumer rating of 2 stars from 840 reviews. Subway has resolved 147 complaints.

Is subway complaint board affiliated with subway?

ComplaintsBoard.com is not affiliated, associated, authorized, en dorsed by, or in any way officially connected with Subway Customer Service. Initial Subway complaints should be directed to their team directly. You can find contact details for Subway above.

Subway - RAW bacon on chicken and bacon ranch

I'm incredibly disappointed with the way the bacon is prepared for the chicken and bacon ranch. Bacon should be cooked SEPERATELY before being put on the sandwich. The RAW bacon is put on top of the chicken, under the cheese, then put in the oven. This does NOT cook the bacon in the slightest.

Subway - order

We tried 2 times to place an order online and was charged 14.86 both times when the order was 12.70 and both times the order did not go thru but we were charged at the bank. Contacted store and said order did not come thru and to refresh and try again . they could not give us special at counter of buy 2 get 1 free.

Subway - Bad expereince with subway associates

02//18/2022 at 5:00pm I witnessed the associate making my sandwich with same gloves he used to handle money and register then saw him do it with next customer. I asked politely if he could make me another sandwich with new gloves and he did. He was polite about it but who knows how may times he used those gloves.

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