Quality Custom CRM Software System Solutions for Franchises
Every franchise is different. If you’re running a handyman franchise, the information and the data you need to collect can be completely different than if you are running a car window replacement franchise. That’s the problem with many out-of-the-box solutions.
Find Top-Quality CRM Software Programs for Franchises
When you’re building a franchise business one of the most important keys to success is making sure that you handle all the elements of your relationship with your franchisees correctly including training, territory management, compliance issues, etc.
A CRM Program that Really Works
Our CRM program helps you manage all aspects of your relationship with your franchisees. You can better manage the training of new franchisees by helping keep a current catalogue of training courses that they can use to get up to speed.
Set up an Effective Cloud CRM Software System for Your Franchisees
CRM, or customer relationship management, is vital to the success of any business. Companies spend a lot of money on flashy marketing and promotion campaigns each year, with the goal of winning over new leads and converting them into customers. Once that conversion happens, though, things get arguably even more difficult.
Effective Customer Relationship Management for Franchises
With franchise businesses, CRM can often be more of a challenge—not because the idea of customer relationship management is fundamentally different, but because the franchisee/franchisor relationship complicates matters.
Network Directory
Each franchisee in your network will be able to update their own contact information, which in turn will flow through to any apps within the system that refer to them.
Contact Database
Our Contact database enables you to store and manage a list of contacts, keep track of your communications with them and see where they are in yours and your networks sales pipelines.
Online Reporting
We can load reports from numerous reporting services such as Google Data Studio, Swydo, Dashthis, and many more. If you do not have a comprehensive online reporting setup for your network, we can create reports for each franchisee, who can login to view their own reports, whilst you see reports for the entire network.
Knowledgebase
Whether you need to provide regular updates to the network, make available a searchable FAQ, or a repository of marketing materials, our knowledge base app can easily be configured. Present the key information your network needs, in the way you need them to see it.
Event Log
Franchise Cloud records all activity within your network, as franchisees use it, so you can see exactly what is going on within a particular franchise and at HQ. You can easily filter the log to drill down to exactly what you need to see when you need to see it.
Email Marketing
We have over 10 years’ experience developing email marketing software and five years specifically in franchising.
The franchise brokerage model
For a quick summary, a franchise is simply a business system. It provides ongoing marketing, technology, and brand support. In exchange the local brokerage operator, or franchisee, pays fees. Usually those fees are a percentage of revenue, and some flat fee per agent, per office, or both.
Cloud and high-commission brokerages as the modernization of franchises
Cloud brokerages lack offices. Franchises helped overcome the need to launch and operate hundreds of offices one-by-one. Cloud brokerages get around this by not having offices. It means their costs are substantially lower than a traditional brokerage. And their agents demand fewer resources.
Two different approaches to limiting risk
For a quick finance review there are fixed costs and variable costs. Fixed costs occur no matter what. Variable costs occur for each new unit you have. So if you have an office, it’s a fixed cost: you pay the lease each month. But a cell phone plan for each person in the office would be variable: you only pay when you have a new employee.
Agent counts as a business objective
Most traditional brokerage owners are worried about underperforming agents. Underperforming agents generate low commissions. But they still cost a good amount to support. An agent that only does one deal in a year may only bring in $2,000 in commission splits to the brokerage. But they may cost $4,000 in office space alone.
Grow Your Franchise Business Faster
- with our industry-leading consulting services
A best practice systems-based approach to increasing franchise effectiveness The Australian-based team at Franchise Cloud Solutions takes care of all customisation, maintenance, setup, integration and support services, enabling you to maintain your focus on your core business.
Franchise Consulting Services
- At Franchise Cloud Solutions (FCS), we offer our clients the unique opportunity to work with a company that are current day, active Franchisors. Combining the senior Management Team from Hire A Hubby (HAH), FCS share the insights that see the HAH business consistently sell in excess of 50 franchises per annum, and provide insights into how the business grows in number year o…
Salesforce Implementation Services
- Franchise Cloud Solutions has a team of certified Salesforce consultants to assist you with a solution to meet your business’s needs. These services include: 1. Franchise Cloud Solutions provides product installation, setup and training services to fast track the uptake of your new solution 2. Custom Salesforce solutions to extend and/or modify the...
Managed Services
- In addition to implementation services, Franchise Cloud Solution can provide you with a managed service to administer your solution on an ongoing basis, saving you time and effort in skilling up in-house resources to support the technology. These services include: 1. Administration of users 2. Ad-hoc requests for maintenance, assistance and setup and configuration activities 3. Minor …