Franchise FAQ

what is franchise marketing

by Cierra Tromp Published 2 years ago Updated 1 year ago
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Franchise marketing is the process and methods franchisors and franchisees use to attract and retain new clients and customers. This type of marketing serves two purposes. First, it’s the process of finding new franchisees.

Simply put, franchise marketing is any form of activity that you engage in that actively grows your business. This may include anything from digital marketing to public relations. The goal of franchise marketing is to increase brand awareness and drive revenue among your franchisees.Jan 16, 2022

Full Answer

What is the meaning of franchise business?

In its most simple definition, a franchise is a business opportunity that allows the franchisee (possibly you) to start your business by legally using someone else's (the franchisor's) expertise, ideas, and processes. More completely, a franchise is the right to use someone else's business system.

What is the definition of franchise in business?

A franchise is a form of business that involves an existing business allowing third parties to operate under the same trade/brand name, with access to their sales, distribution or manufacturing channels. Franchises are usually given the provisory that the owner receives a percentage of the profits from sales and a one-off initial fee.

What does franchising mean?

What is Franchising? Franchising is a form of marketing and distribution in which the owner of a business system (the franchisor) grants to an individual or group of individuals (the franchisee) the right to run a business selling a product or providing a service using the franchisor's business system.

What is franchise business?

The Department of Veterans Affairs defines a franchise as "a business model that involves one business owner licensing trademarks and methods to an independent entrepreneur. Sometimes, franchises are referred to as chains."

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What is franchise marketing?

Franchise marketing is any activity that a franchise does in order to grow, these activities can include pay-per-click advertising, email marketing, SEO, trade shows, content marketing, commercials and more. Franchise marketing can then be divided into two sections:

What is franchise development marketing?

Franchise development marketing is any marketing activity that you as a franchisor does in order to sell more franchise locations.

What is marketing automation?

Marketing automation is one of the most powerful marketing tactics that you should be using in your franchise marketing strategy. With careful planning and the right execution, it allows you to nurture each potential franchisee by providing them with timely and personalized touch points at scale.

Why do you work with franchise brokers?

The advantage of working with brokers is that they help you with your vetting process to make sure that you’re only speaking with potential franchisees that are qualified.

What is great about sponsorships?

What’s great about sponsorships is that not only does it help with franchise marketing it also helps build brand equity along with your franchise’s SEO should the sponsorship include a link.

Why is franchise marketing so difficult?

Marketing let alone franchise marketing is difficult due to the ever growing and innovating competition. A what separates a successful franchise marketing campaign and unsuccessful one really boils down to understanding the personas that you’re targeting and using the correct channels to reach each on in a profitable manner.

What is the purpose of partnering with franchise associations?

It allows you to gain credibility when compared to other franchises that aren’t apart of it and provide you with helpful educational and professional development resources such as webinars, seminars and conferences.

What is franchise marketing?

Furthermore, business owners have full control of the marketing services, marketing platforms, websites, and communications. There is a difference in franchise marketing.

How to market a franchise?

This can be done through a direct mail campaign that targets individuals around franchise locations and other digital marketing initiatives that focus on direct engagement. For this to work, the online marketing plan will require excellent location tracking ability so that the local message is being shared with the right target market.

Why do franchisees need to localize their brand?

A franchisee may feel the need to localize a brand message for the franchise location to appeal to the target market in their area. With these guidelines, it becomes easier to make that possible while retaining the integrity of the marketing message.

What is franchising agreement?

Franchising is a strategy of going into business by entering an agreement with an existing organization. The existing entity will have a working business model, business resources and materials, and training programs to guide staff and operations at all levels. The agreement between the new business owner and the existing organization is known as a Franchise Agreement. This agreement is between a franchisor and a franchisee.

How does franchise advertising work?

A big part of franchise advertising is creating brand awareness, excitement, and recognition with the target market. When this is done right, it becomes easier to grow the brand by driving engagement and word of mouth to get more customers on board. Focus ing on a social network by creating engaging content, competitions , and working with excellent influences is a brilliant growth strategy to increase market share through word of mouth.

What is it called when you start a business from scratch?

But, there's an alternative way of starting a business without having to do it from scratch and it's called franchising .

Why do franchise companies depend on public relations?

Franchise companies also depend heavily on public relations to share best practices for the benefit of all franchisees.

What is franchising marketing?

Introduction to Franchise Marketing. Franchising is all about consistency, but consistency is a two-way street. While franchisors must create a profitable brand and business model that can be easily replicated, franchisees must help maintain brand reputation in order for it to retain its value.

Why do franchises need email marketing?

For one thing, it means every franchisee’s contact info can live in a single system. Secondly, it allows you to set up sub-accounts—each with its own set of user permissions—and give users as much freedom as you would like, without ever losing your central authority. More control and more efficiency means better results across the board.

Why do franchisors use social media?

One reason franchisors keep all of their marketing budget at the corporate level is that they may not fully trust the franchisees to know how to market their location. It’s can be a fair point as not all franchise investors have a significant marketing background.

Why shouldn't franchisors use social media alone?

But the franchisors can’t and shouldn’t approach social alone for two main reasons: inbound message volume and outbound message relevance. 1. Inbound Message Volume. Due to the amount of inbound volume most brands see, it doesn’t make sense for the franchisor to handle all of the social media messages.

How to reallocate marketing expenses?

Leveraging the owners, managers, and lower-level employees through a structured advocacy program is one way to reallocate marketing expenses that may not be as effective. This benefit has significant appeal not only for the company as a whole but for many franchisees who are trying to cut costs by scaling back their marketing efforts.

What is franchise employee?

Whether they’re part-time, full-time, or salaried, franchise employees are the people most familiar with your company’s products and services. They know all the nitty-gritty details of the business; that knowledge can be an immense advantage to your marketing efforts.

What is the most transparent marketing channel?

Social media is the most transparent marketing channel online. Your organization needs a governing body, the franchisor, to ensure that those interacting on social media under that brand umbrella are posting appropriate content and engaging when necessary.

What is franchise marketing?

Franchise marketing is the process and methods franchisors and franchisees use to attract and retain new clients and customers. This type of marketing serves two purposes. First, it’s the process of finding new franchisees. But it’s also how your business attracts customers on a local level.

Why is marketing important for franchises?

Marketing is key to success for both the entire franchise and the individual franchisee on a local level. As a franchise owner, it’s your job to provide a blueprint for growth. A major part of that growth is your marketing strategy. Although brand awareness and presence have a role to play in decision-making, a digital marketing playbook that you can replicate is essential.

What is the foundation of a cohesive marketing strategy?

The foundation of a cohesive marketing strategy is crystal clear brand guidelines. This will form part of your overall franchise manual. It should be very clear and easy to understand. Good brand guidelines include a few different sections. Start with your brand overview. This would include your vision, mission, values, and history. It should give franchisees a good idea of the brand identity.

Why is it important to have a franchise marketing plan?

It’s important to keep in mind that your franchise marketing plan serves multiple purposes. You’re creating a strategy for you, your business, and your franchisees. By thinking about how your marketing plan underpins those overall business goals of attracting consumers and franchisees, you can implement some best franchise marketing practices. Here are nine ideas to help you craft a marketing plan for franchise growth and success.

What is different about franchises?

What’s different about a franchise is the unique relationship between the franchise business owner and the franchisee. The two need to work together in an honest working relationship and gain success for each other. Franchise marketing tends to be more challenging because you are thinking about all these spinning cogs on a global, national, and local level. Your marketing plan needs to be consistent across the business while being replicable.

Why is social media important for franchising?

Creating a positive social media experience is important for attracting new customers and a key part of the decision-making process.

What is content marketing?

Content marketing is a key part of any marketing strategy. Whether you’re creating videos, blogs, podcasts, or infographics, content marketing is crucial. Content provides value to customers, improves the consumer experience, and drives value all while positioning your brand as an authority.

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